Privacy policy (extended)
On this page we explain how we process your personal data through this site, in accordance with Regulation (EU) 2016/679 (GDPR) and Legislative Decree no. 196/2003.
Data controller
LEN Solution Srl, based in Via del Cristo 1/b, 42025 Cavriago (RE) – Italy.
For more information you can contact the Data Controller by writing to the address indicated above or at this e-mail address: privacy@lensolution.it, or by phone: 0522 030047
Categories of data processed
Navigation data
The computer systems and software procedures responsible for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified data subjects, but which by its very nature could allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (good end, error, etc.) and other parameters related to the operating system and the computer environment of the user. This data is only used to obtain anonymous statistical information on the use of the site and to check its correct functioning.
The data may also be used to ascertain liability in case of hypothetical computer crimes against the site.
Data you have voluntarily provided to us
We will process the data (such as your name, email, phone number) that, as a user of the site, you voluntarily sent us, for example through the contact form, the newsletter subscription form or to access the reserved areas of the site.
Cookie Policy
This site uses cookies.
To know more you can consult the Cookie Policy.
Proof of consent Cookie
Read the Proof of Consent
Why we process the data, how long we keep it and what happens if you do not provide us with the data.
In the table below we indicate why we process your data, that is, for what purpose.
For each purpose, we also indicate the legal reason for processing, how long we retain your data and what happens if you do not provide us with the data.
| Why (purpose) we process data | What is the legal reason for processing data | How long we store data | What happens if you do not provide us with data |
| 1. To respond to requests for appointments you send us via the contact form or other means. | To perform a contract or pre-contractual measures at your request. | For the time needed to carry out the individual treatment activities. Once this period has expired, we will process your data until the statutory deadlines for fulfilling the administrative, accounting and tax obligations established by us expire. | You must provide us with this data; if you do not provide it, we will not be able to respond to your request. |
| 2. To give you access to the restricted areas of the site. | To perform a contract or pre-contractual measures at your request. | For the time needed to carry out the individual treatment activities. Once this period has expired, we will process your data until the statutory deadlines for fulfilling the administrative, accounting and tax obligations established by us expire. | You must provide us with this data; if you do not provide it, you will not be able to access the restricted areas. |
| 3. To monitor and track the behaviour of visitors to the site, by collecting and recording navigation data (for example, pages visited) only in aggregate form to improve the experience of using our site. | It is your consent. At any time you have the right to revoke the consent you may have given us.
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No more than 12 months since we collected them. | You are not obliged to provide us with the data but if you do not provide it you will not be able to access certain features of the site. |
| 4. To send you our promotional communications (e.g. the newsletter). Once we have sent the newsletter we can see if and when you opened the email we sent you and if you clicked on any links in the emails. |
It is your consent. At any time you have the right to revoke the consent you may have given us.
If you have purchased our services we may send you promotional communications based on Article 130, paragraph 4 of Legislative Decree 196/2003 (“Privacy Code”) governing the hypothesis of so-called soft spam. |
As long as you do not revoke your consent to receive our communications, save the technical time necessary for cancellation and save periodic checks of the lists of subscribers in our lists. | You are not obliged to provide us with the data. If you do not provide it, you will not be able to receive our promotional communications, except in the case of soft spam. |
| 5. To send you promotional or market research communications via banners, paper mail, SMS, by phone, via our social network pages. | It is your consent. At any time you have the right to revoke the consent you may have given us. | Until you withdraw your consent to receive our communications. | You are not obliged to provide us with the data. If you do not provide it, you will not be able to receive our promotional communications. |
| 6. To create your profile through profiling cookies that allow us to collect information about your activities on our site. | It is your consent provided through the cookie banner. | Until you revoke your consent or otherwise within the terms indicated in the cookie policy. | You are under no obligation to provide us with the data. |
To whom your data can be communicated
In addition to us, other parties, both companies and professionals, can access your data:
- our employees who carry out administrative, accounting or IT support activities
- our employees
- subjects that manage the hardware and software that our site works with (including providers of hosting or newsletter management)
- subjects who manage the software thanks to which we organize and manage the database of users of this site
- other companies in the Group.
If necessary, we will appoint these Data Processors.
You can ask us at any time the updated list of Managers.
We may also communicate your data to public authorities at their request.
Your rights
These are the rights you enjoy with respect to our processing of your data.
You have the right to:
- revoke the consent at any time prejudice the lawfulness of the processing based on the consent given before the revocation
- oppose the processing of your data
- access your data and receive a copy
- check the correctness of your data and ask for the rectification of the update or correction
- obtain the limitation of processing
- get deletion or removal of your data
- receive your data or have them transferred to another data controller if the data is processed with automated tools and the processing is based on your consent or on the sales contract
- lodge a complaint with the competent data protection supervisory authority or take legal action.
Right of opposition and direct marketing
You can object at any time to the processing of your data for direct marketing purposes.
How to exercise your rights
Send us a request to our contacts indicated at the beginning of this information. We will answer you as soon as possible, in any case within a month.
Where we process data and transfer data abroad
We process your data at our premises and in any other place where the parties involved in the processing are located. For more information, contact us.
Your data may be transferred to a country other than the one where you are: we will tell you if and when this happens in relation to the various services we use.
Personal data may be transferred both to countries located in the European Union and outside the European Union.
Data transfer abroad is based on the standard contractual clauses included in the contract with our service providers.
Changes to this privacy policy
We reserve the right to change this privacy policy at any time. If we change this policy, we will notify you accordingly
Last release 15/12/2022